Privacy Policy
Last Updated: February 2024
1. Information We Collect
We collect information you provide directly to us, such as when you book an appointment, fill out a form, or communicate with us. This may include your name, email address, phone number, and health history relevant to your skincare treatments.
2. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and hold certain information. These technologies include:
- Google Analytics & Tag Manager: We use these to understand how visitors engage with our site, helping us improve performance and user experience.
- Meta Pixel: We use the Meta Pixel to measure the effectiveness of our advertising by understanding the actions people take on our website.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
3. Third-Party Services
We use third-party services to facilitate our business operations:
- Calendly: Used for appointment scheduling. When you book via Calendly, your provided information is processed according to their privacy standards.
- Clover: Used for secure payment processing. We do not store your full credit card information on our servers.
4. Use of Information
We use the information we collect to provide, maintain, and improve our services, including to process transactions, send you confirmations and reminders, and communicate with you about products, services, and events.
5. California Privacy Rights (CCPA/CPRA)
If you are a California resident, you have the right to:
- Know what personal information is being collected about you.
- Request deletion of your personal information.
- Opt-out of the "sale" or "sharing" of your personal information.
Do Not Sell or Share My Personal Information
We do not "sell" your personal information in the traditional sense. However, like many online businesses, we use services (like Meta Pixel and Google Analytics) that may be considered "sharing" data for behavioral advertising under California law.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us at clinic@troiareukecalifornia.com.
Your Privacy Matters
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